Shipping & Returns

We want to get your car audio gear to you as quickly as possible. To offer you the widest selection of genuine Helix, Brax and Match products, we use a mix of in-stock inventory and on-demand special ordering direct from our supplier.

Dispatch Timelines

  • In-Stock Items: Dispatched from our warehouse within 1-2 business days.
  • Special Order Items: We'll order it in for you as soon as you purchase, typically shipping to you within 3-5 business days.

Custom-built vehicle upgrade packages may require up to 3 business days to build and despatch on top of any special order lead time — please allow for this at checkout.

Combined Shipments

To keep your shipping costs low and reduce environmental impact, we combine all items into a single shipment. If your order contains a mix of in-stock items and special order items, your entire order will be held and dispatched together once all items have arrived at our warehouse.

Free Shipping

We offer free shipping Australia wide on all orders.

Returns

If something isn't right, get in touch within 30 days of delivery and we'll help sort a return or exchange, subject to the item being unused and in original packaging. Faulty items are covered by manufacturer warranty.